How it's made:
Williwaw Salmon Cracklet is a salmon skin snack which has as its only ingredient the clean skin of salmon. The production begins in the clean and cool waters of Patagonia.
The skins are selected one by one, in processing plants with high quality standards which allows our product to be commercialized in every market of the world. After the selection comes the preparation of the skins, to be subsequently subjected to a baking process and finally, a touch of extra virgin olive oil and natural flavours to be finally packed.
Our salmon and trout is ocean farmed in the pristine waters of Patagonia. The fish itself is served all over the world as high quality salmon, we are using the skins that would normally be thrown away to make this delicious crunchy snack.
We select our suppliers based on whether they qualify for Best Aquaculture Practices Certification (BAP Cert): the only third-party aquaculture certification program to be compliant with the Global Food Safety Initiative (GFSI), Global Social Compliance Programme (GSCP) and Global Sustainable Seafood Initiative (GSSI).
Who is it for?
- Active people looking for a high consumption of protein.
- People who value consuming collagen and want to include it in their daily diet in a novel way.
- A great snack for celiacs.
- Keto Friendly.
- Everyone who wants a new product, gourmet and crispy, that works perfectly on the go or to surprise guests with a twist to the usual snack food.
- Everyone who values a healthy lifestyle and has the conviction that we have to wisely and respectfully source the food that nature gives us.
Customer Service Channels
Phone (Toll Free #): 1-800-948-4205
Email: support@miraclenoodle.com
Chat
Shipping Policy
-FREE Shipping within the US through USPS Priority Mail.
-Orders are shipped 1-2 business days from order date.
-Business days are Mondays till Fridays.
-Tracking information is sent through email within 1 business day from shipping date.
-Delivery is 3-5 business days from shipping date.
-If a different carrier is preferred, please inform us through any of our Customer Service Channels to determine additional shipping cost and to have order processed.
Return Policy
For any Miracle Noodle purchase and you are not 100% satisfied, you can either:
1) Request for your order to be exchanged with another Miracle Noodle product provided the product you want as replacement is in the same price range as your original order. Product received as replacement cannot be exchanged nor refunded.
2) Return items for a refund. Refund is processed only when items returned are confirmed delivered at our warehouse. Refund will be in the original form of payment.
For both options, the following conditions apply:
1) Report exchange or refund request within 30 days from order delivery date.
2) Not more than 3 packs of the order have been used.
Please reach out to us through any of our Customer Service Channels to process your return and to receive a prepaid return shipping label via email.
Our return product address is:
Xperts Logistics
c/o Latinco Trading LLC
11411 NW 107th St
Suite 18
Miami, FL 33178
Further instructions on returning the product is provided in the email where the prepaid return shipping label is attached.
Cancellation Policy
If for any reason at all, you need the order cancelled, please inform us immediately through any of our Customer Service Channels.
Cancellation is possible as long as the order is not shipped yet.
In the event order is already shipped, refuse delivery. Your local post office will take care of shipping the order back to us. Refund is processed only when items returned are confirmed delivered at our warehouse.
Refund will be in the original form of payment.
Damaged Shipment
Items received damaged will either be refunded or replaced at no additional expense. Please inform us immediately through any of our Customer Service Channels.
Photos of the damaged order or package may be required. Please prepare to send to support@miraclenoodle.com.
If refund is preferred, refund will be in the original form of payment.
Missing Shipment
Customers are expected to review shipping information prior to completing orders to ensure orders are sent to the correct address.
If parcels do not show up after 5 business days from shipping date, we can either reship your order or process a refund. Please inform us immediately through any of our Customer Service Channels.
For reship requests, missing orders due to address issues (includes but not limited to the following USPS statuses: Undeliverable as Addressed, Returned to Sender, etc.) will be reshipped ONCE at no additional expense to customers.
Orders that show as "Delivered" on the USPS site but have not been received yet, please contact your local post office for further information on the parcel's status.
Incorrect Items Received
In rare cases, incorrect items are shipped. If you receive items that are not as you ordered, please inform us immediately through any of our Customer Service Channels to discuss on how to proceed.